This course teaches know-how regarding strategy and change processes in organisations and highlights the interactions and correlations in systems. The focus is on cross-linked thinking in the sense of comprehensive understanding of the system, change management in the context of organisation development and how to deal with resistance and resulting conflicts. Interfaces and points of contact to the EFQM Excellence Model will be developed.

Mastery of the quality austria courses

• Integrated Management Systems - Requirements (IMS)

• Quality, environmental, occupational health and safety management systems, depending on the selected course series

Senior and junior managers who integrate quality, environmental, occupational health and safety systems and further develop organisations.

• Organisational development, management models

• Corporate culture and awareness-raising

• Motivation

• Tools for development of a business strategy

• Change management, leadership

• Excellence and corporate quality