This course is the basis for the entire training programme towards becoming a management representative and a systems manager in the areas of quality management, environmental management and occupational health and safety management. The goal is to put diploma holders in the position to understand their organisation as a system, to recognise the functions and potentials of management systems, to implement the integration of management systems and to develop them further. The fundamentals of conveying expertise are methods of process and project management along with norms and standards. Techniques in quality management for communication, presentation and documentation are taught in a practice-oriented manner and are further developed in group work in the form of concrete assignments.

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People who are responsible for the integration and further development of quality, environmental, and occupational health and safety management systems.

• Fundamentals and integration of management systems

• System documentation

• Process management

• Norms, standards and their application

• Moderation and presentation

• Group work

• Risk management

• Legal framework