The most important feature of performance of Quality Austria is its competence for integrated management systems for securing and increasing business quality within the organizations. The basis for the services provided by Quality Austria is formed by the respective accreditation rules. In order to achieve differentiation from the competitors, there is the claim of exceeding these requirements. Quality Austria is guided by the intention to improve the business quality of the worldwide customers. In this context, product and service quality is understood as being part of business quality.

Quality Austria is the uncontested technical instance for issues relating to integrated management systems in Austria. As a universal provider, Quality Austria has a range of services that is correspondingly large and profound while focusing on selected topics and sectors.

As Quality Austria is an accredited Certification Body and the organizer of the Austrian Quality Award, it has the image of having authority sustaining federal interests. Before this background of a federal character, the values of independence and objectiveness are decisive.

As an ambassador of value added, Quality Austria demonstrates how integrated management systems work by means of facts and figures, which are, e.g., provided by studies, benchmarking and trend analyses.

Quality Austria speaks the language of companies’ or organizations’ practice. Auditors, trainers, assessors and technical experts (ATAF) primarily come from business practice themselves and have a high experience and sector knowledge.

The audit design as well as the training design focus on creating value. Nevertheless, evaluation will be done autonomously and objectively relating to the extent to which the respective standard or certification programme is fulfilled.

As a service company subscribing to family values, Quality Austria is characterized by the fact that all the persons involved are filled with such basic values as the special enthusiasm and passion for the topic, which will continue to shape the company’s culture even in future. This is true for Quality Austria in Austria as well as for its international partners.

Quality Austria has a comprehensive network on several levels, e.g. within the sectors, to federal institutions, to media, to international organizations and associations, to Austrian cluster organizations, to Quality Managers and to organizations or companies.

The premium position obliges Quality Austria to provide top-quality services, which are characterized by the best auditors and trainers (training, selection, etc.), organizing top conferences, publications as well as renowned reference customers, on the market.