There are many reasons and arguments in favour of the introduction of a quality management according to ISO 9001 and industrial standards:

• Stronger customer orientation and a demonstrable increase in customer satisfaction
• A massive reduction in complaints
• The process oriented approach
• A significant reduction in process and shadow costs
• Promoting organisational development and internal communication
• Employee motivation
• A significant boost to the sense of responsibility of the employees
• A significant optimisation of assessment procedures
• Significant costs and resources savings
• A demonstrable increase in the value of the company
• A significant contribution to assuring of the know-how
• Successful certification leads in many industries to a listing as a supplier
• Foundation for the developing of knowledge management