On March 14th, Quality Austria invited people to the 19th qualityaustria Forum in Salzburg Congress. Konrad Scheiber, CEO of Quality Austria Training, Certification and Evaluation GmbH, opened the event by talking about the three central success factors and guarantors for the recommendation of organizations. Walter Stephan from FACC AG and Alf Netek from Kapsch AG described their views about the success driver of quality. Numerous further experts of Quality Austria reported about their experience from practice. The top sportsman Felix Gottwald rounded off the day by holding a lecture about quality and persistence.

Brands successfully brave crises - this could be read again quite recently (MillwardBrown Optimor). However, a brand is no product of coincidence. Many fail, above all if the processes do not fulfil the value proposition. What reasons are guaranteed to lead to failure? What obstacles for developing a brand will occur again and again?

The National Air Traffic Agency (NATA) is subordinated to the Ministry of Economy and Ministry of Public Works, Transport and Communications of Albania. The agency has the status of a joint stock company with 100% shares owned by the Albanian State. Based on its strategic goals, international market and benchmarking requirements, NATA had implemented a wide range of standards and regulations in compliance with the requirements set from the relevant international organizations.

The 10th J-VAC Customer Day was held on 15 November 2012 at Kasumigaseki Building in Tokyo. With the participation of 100 people, the 25-year progress of QMS based on ISO 9001 and its future prospects was discussed.