Mrs. Katharina Melmer
ÖQA Zertifizierungs-GmbH
Contact management, resource planning, issuing of certificates, administration
Phone (+43 1) 535 37 48-17
In the last 20 years, the picture of the personnel leasing industry has changed. Originally leased workers were used to cover production peaks. Today leased work is a well-established type of work - not only for wage-earners but also for salaried employees and doctors. In the last ten years, the number of leasing agencies has meanwhile increased to 1800 while the number of temporary workers has quadrupled. A further growth is expected for this industry. It is true there is a separate collective agreement, which does offer legal certainty. Nevertheless, there are not only satisfied people. There also is criticism.
By granting the "Austria Quality Seal for Personnel Leasing Agencies", quality assurance going beyond the legal obligations is documented by an independent neutral body. For 65 years, OQA's Austria Quality Seals have been a guarantor of certified and demonstrated quality of products and services. OQA is the only body to be entitled to grant and monitor the Austria Quality Seals.
Basic requirements
Fulfillment of the requirements for accredited quality seals compliant with respective quality guidelines.
Upon request, quality guidelines are provided free of charge.
Awarding procedure
Upon receiving the completed and signed application form for accredited quality seals, we will provide you with a quotation.
Following your acceptance of our proposal, we will determine the consequent procedure (depending on the relevant quality guideline). We will assign the expert who will coordinate an appointment for the on-site evaluation. After the on-site evaluation, you will receive a comprehensive report.
Upon successful certification, you will receive a state-accredited certificate based on ÖNORM EN ISO 45011 and the right to use the accredited Austria Quality Seal. In order to continue using the certificate, you must undergo yearly evaluation.
You will find the details in “Information on Obtaining the Quality Seal” and the relevant quality guidelines.
If you are interested, we will be pleased to contact you. Please complete the inquiry form below. An employee will deal with your concern as soon as possible.
As for information given on the phone, we will be pleased to be at your disposal via e-mail at oeqa@qualityaustria.com or on the phone at (+43 1) 535 37 48.
