Excellence (EFQM)

Assessment: EFQM Levels of Excellence

Motivation and benefits

The EFQM Levels of Excellence are internationally recognized and comparable awards for organizations that are deeply involved in business excellence issues and who would like to take an external review.

  • simple and practice oriented initiation of an organisation in systematically working at excellence
  • concrete step to consolidating experience made with the EFQM Model and the RADAR logic
  • getting to know the organisation’s present efficiency and effectiveness and setting priorities for improvements
  • progress review on the way to business excellence and independent validation
  • Europe-wide documentation, publication and recognition on the way to business excellence
  • clearly structured steps on the way to the Austrian Excellence Award (Staatspreis Unternehmensqualität) or EFQM Excellence Award (EEA)
Objectives
  • establishing a continuous European assessment approach for organisations of any size and with different levels of maturity
  • tailored use of the EFQM Model for different levels of maturity within the organisation
  • measuring the organisationfs present efficiency and effectiveness and level of performance
  • defining the organisationfs areas for improvement and planning improvements
  • creating a holistic picture of the organisation
  • motivation to rethink the procedures for managing the organisation
EFQM Committed to Excellence

Even the longest journey starts with a single step. The EFQM Committed to Excellence is designed to help ensure that first step is a step in the right direction. Any organisation can be recognised through an assessment based on the EFQM Model. Recognition schemes are all about celebrating achievement and creating enthusiasm for progress.  If a company applies for EFQM Committed to Excellence there are two options. Both start with a self-assessment against the EFQM Model.

Option 1: Project-Validation (C2E 1 Star)

  • Once you've completed the self-assessment, you'll be able to identify your priorities for improvement. 
  • Prioritization of three improvement projects
  • Apply the RADAR logic and use the Action Plan to plan each improvement project
  • Implementation of projects; if necessary update the planning
  • After 6 to 9 months a Validator will spend 1 day on-site reviewing the outcomes and lessons learned from these projects.

If you fullfill every criteria, you will receive the EFQM Committed to Excellence 1 Star recognition.

 For more information please visit this site.

Option 2: Assessment (C2E 2 Star)

  • Execution of a self-assessment
  • Preparation of the application documents
  • 2 Assessors will then spend 1 day on-site

In case of success, your company receive the EFQM Committed to Excellence 2 Star recognition. For more information please visit this site.

EFQM Recognised for Excellence

Organisations that participate in the Austrian Excellence Award (Staatspreis Unternehmensqualität) have the opportunity of being granted the international recognition “EFQM Recognised for Excellence” by EFQM during the contest for the Austrian Excellence Award (Staatspreis Unternehmensqualität) if they meet certain requirements (according to the findings of the Team of Assessors):

  • self-assessment acc. to the EFQM Model (7 criteria)
  • prepare submission document (short description of one organisation or company documentation, no more than 51 pages)
  • assessment carried out by 2-4 external experienced assessors
  • company specific analysis, site visit, consensus and scoring made by the team of assessors
  • feedback report on the level of criteria
  • recognition for > 300, 400, 500 points
  • In case of success, Quality Austria and EFQM show their recognition by granting the certificate "EFQM Recognised for Excellence"

For more information please visit this site.

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Our experts

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Team

Ms. Michaela Drascher, MA (maternity leave)

Operations Management Business Excellence (EFQM)

Team

Ms. Nicole Mayer, MSc

Business Development Business Excellence (EFQM)

Network partner

Mr. Dr. Werner Schachner

Network partner, Product Expert Business Excellence (EFQM)

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