Excellence (EFQM)

Committed to Excellence Validation (C2E)

Motivation and benefits
  • Committed to Excellence provides organizations with a practical and easy introduction to the philosophy of Excellence.
  • It offers a practical approach to broadening experience of the EFQM Model and RADAR logic.
  • Organizations get to know their current performance status and learn to prioritize for improvements.
Objectives
  • measuring the present efficiency and effectiveness and the present performance level;
  • defining areas for improvement and planning improvements;
  • promoting use of the EFQM Excellence Model as a diagnostic tool
Target group

Committed to Excellence is suitable for organizations that

  • are looking for concrete approaches for identifying and systematically designing their areas for improvement
  • would like to get feedback when implementing the designed improvement measures (projects)
  • want to collect experience in using the EFQM Model

All organizations or organizational units headquartered in Austria, regardless of size, sector or organizational type, can participate.

Process

Committed to Excellence is organized in 2 phases that run over a period of 9 to 12 months.

In phase 1, the organization conducts a self-assessment using the EFQM Model's seven criteria based on the Quick Scan method. As a result, the organization has identified its strengths and improvement potential and derived improvement measures. The organization can plan and prioritize these improvement measures.

In phase 2, the organization demonstrates that it has successfully implemented the planned measures. The success of the implementation is evaluated by a trained validator using the EFQM Model and the RADAR assessment method.

Validation

  • It is necessary to demonstrate how the improvements were prioritized and that at least three improvement initiatives have been started and completed successfully (conclusively according to the RADAR logic).
  • At the site visit paid by an independent validator, implementation of the action plan will be verified.
  • After a successful validation the organization will get the international recognition: Validated by EFQM.
Award

If the Validation is successful, the organization get the international recognition Validated by EFQM. It is valid for 3 years.

Successful applicants may use the Logo Committed to Excellence respectively Validated by EFQM for promotional purposes. Die Recognition will be published in the public register of Quality Austria and will be used for Marketing, Socila Media and PR activities.

Applicants, who did not meet the required criteria, will receive Feedback which areas need improvement to receive Committed to Excellence in another attempt.  

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