Excellence (EFQM)

EFQM Committed to Excellence Validation (C2E)

Motivation and benefits
  • EFQM Committed to Excellence provides organizations with a practical and easy introduction to the philosophy of Excellence.
  • It offers a practical approach to broadening experience of the EFQM Model and RADAR logic
  • Organizations get to know their current performance status and learn to prioritize for improvements.
Objectives
  • measuring the present efficiency and effectiveness and the present performance level;
  • defining areas for improvement and planning improvements;
  • promoting use of the EFQM Excellence Model as a diagnostic tool
Target group

EFQM Committed to Excellence is suitable for organizations that

  • are looking for concrete approaches for identifying and systematically designing their areas for improvement
  • would like to get feedback when implementing the designed improvement measures (projects)
  • want to collect experience in using the EFQM Model

All organizations or organizational units headquartered in Austria, regardless of size, sector or organizational type, can participate.

Process

EFQM Committed to Excellence is organized in 2 phases that run over a period of 9 to 12 months.

In phase 1, the organization conducts a self-assessment using the EFQM Model's nine criteria based on the Quick Scan method. As a result, the organization has identified its strengths and improvement potential and derived improvement measures. The organization can plan and prioritize these improvement measures.

In phase 2, the organization demonstrates that it has successfully implemented the planned measures. The success of the implementation is evaluated by a trained validator using the EFQM Model and the RADAR assessment method.

Validation

  • It is necessary to demonstrate that at least three improvement initiatives have been started and completed successfully (conclusively according to the RADAR logic).
  • At the site visit paid by an independent validator, implementation of the action plan will be verified.
  • In case of success, Quality Austria and EFQM will express recognition by granting the Certificate EFQM Committed to Excellence.
Award

If the organization fulfils the criteria defined in its self-assessment for prioritizing, developing and implementing improvement measures, then it is recognized as EFQM Committed to Excellence.

It receives an EFQM Committed to Excellence certificate. It is valid for two years and can be used for promotional purposes.

Organizations that were not successful receive feedback on which areas must be improved in order to be promoted as EFQM Committed to Excellence in the future.

Request for Quotation

We are pleased that you are interested in our services. We gladly provide you with a free and non-binding quotation and therefore kindly ask you for the following information:

Contact details

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Our experts

Impartial. Competent. Trustworthy.

Team

Ms. Michaela Drascher, MA (maternity leave)

Operations Management Business Excellence (EFQM)

Team

Ms. Nicole Mayer, MSc

Business Development Business Excellence (EFQM)

Network partner

Mr. Dr. Werner Schachner

Network partner, Product Expert Business Excellence (EFQM)

+43 732 34 23 22