Team
Ms. Dr. Anni Koubek
Executive Vice President Innovation, Business Development Certification Quality
Overview
This course lays the foundations for confident appearance as a group facilitator, in order to benefit from the extensive knowledge of employees at the operational level. In this way, products, services and processes can be successfully planned and improved.
Requirements
none
Target group
Foremen, group leaders, skilled workers and contact persons involved in the provision of products and services, as well as employees from manufacturing and service companies.
Content
- Methods, Techniques and Aids
- Moderation and Presentation
- FMEA
- Poka Yoke
- 5S
- Risk Management
- Group work
Note
This course can be credited to replace the course Integrated Management System – Methods and Tools (IMSA) in the series of courses Quality Management (QM).
Events
Please note that deviations from the new course program may arise in terms of content and participation fees.
Our experts
Impartial. Competent. Trustworthy.
Network partner
Mr. Johann Russegger, MBA
Network partner, Product Expert Trainings Integrated Management System, Quality
Network partner
Network partner
