Product portfolio

Health, Social Services and Health Tourism

The dynamics in healthcare

The dynamics in healthcare based on certifications, visitations, assessments, evaluations, accreditations, approvals, training and competence evidence continues inexorably. The trends are clearly visible in many facilities: further development of well functioning quality mangement systems towards the EFQM Model, risk management, environmental management, occupational health and safety management, hygiene and legal compliance.

Today the opportunity to see reviews of health care facilities on internet platforms is promoted by both, the Gesundheit Österreich GmbH as well as from the „clients“.

Mature organizations have already made the decision towards integrated management systems (quality, environment , ccupational health and safety manangment) and aspire after honoring in the field EFQM.

In addition, the observation plane is also increasingly on detailed aspects of an established quality management system (eg risk management - patient safety).

What remains unchanged is the claim to fulfill the statutory and regulatory requirements. In other countries, quality management systems for health care facilities are already provably required.

Quality and risk management in healthcare

The planning of strategies in the area of quality and risk incl. establishing targets is the most important aspect of leadership. Developments in the healthcare sector have long since shown that effectiveness and efficiency are substantial elements to consider as well as the further development of the corporate culture through the role model effect of the manager. The economic aspect has become essential in healthcare facilities, along with the pressure regarding compliance matters. All these concerns have led to significantly increased demands in terms of early warning systems and the required handling of risks from the respective areas of healthcare facilities.

Therefore, over the years a "corset" of requirements, laws and framework conditions has developed for hospitals, making the central, overarching recording and treatment of risks mandatory. Practice shows that overarching, enterprise-wide risk management is still in its infancy. This requires targeted and holistic knowledge transfer on the topic of "organization-wide risk management in healthcare facilities".

Quality Austria not only offers training in recognized courses, but also the expertise of recognized specialists. This ensures that our customers are not only always up to date with the latest industry-specific knowledge, but also generate sustainable benefits.

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Network partner

quadratisches Portraitbild von Günther Schreiber

Mr. Dr. Günther Schreiber

Network partner, Project Management and Coordination Sector Healthcare

+43 732 34 23 22