Quality

Refresher Course for Laboratory Quality Managers and Laboratory Assessors

RLQMAT | 2 days

back
Overview

The publication of the new version ISO/IEC 17025:2017 is driven by the technological changes and general development in quality management system (QMS) approaches and structure. The new version also reflects on changes in vocabulary and developments in IT techniques. It takes into consideration the latest version of ISO 9001 (quality management), EN/ISO 15189 (quality of medical laboratories) and the ISO/IEC 17000 series (standards for conformity assessment activities), and adopts the process approach as well as the concept of risk-based thinking.

Prerequisites

General understanding of QMS, work experience in the field of QMS, conformity assessment and/or organization dealing with calibration/sampling/testing

Target group

Laboratory Quality Managers, Quality Managers, Laboratory Assessors, Internal Auditors, Top Managers of all types of government or industry owned laboratories, including universities, research centers, regulatory, inspection and other conformity assessment bodies, product certification organizations with the need for testing, sampling or calibration.

Content
  • New structure and requirements of the ISO 17025 Standard
  • Process approach and process requirements of ISO 9001, ISO 17025 and ISO 15189 Standards
  • Definition, description and visualization of processes in the laboratory
  • Efficiency and effectiveness of the processes, KPIs, process optimization and management
  • Processes and procedures
  • Optimization of document management through a process-based approach and modern IT tools
  • Sources of risks and opportunities in the laboratory
  • Identification, evaluation, assessment and management of risks
  • Development of risk-based quality control procedures
  • Risks and opportunities in project management
  • Management of risks and opportunities in an audit process in accordance with ISO 9011 Standard requirements
Dates

2022:

03 – 04 November 2022, virtual/online

2023:

11. – 12 May 2023, virtual/online

28. – 29 November 2023, virtual/online

Fee

2022: 2 days training € 1.298,- (excl. 20% VAT)

2023: 2 days training € 1.366,- (excl. 20% VAT)

Registration

For registration please contact Mrs. Susanne Bader from qualityaustria Customer Service Center or Mrs Dr. Eugenia Soboleva, qualityaustria Network partner, Business Development and Product Management Laboratories.

Note
  • Working language of the training course is English.
  • The participants will be awarded a confirmation of participation.
  • Participation in Refresher Course is one-time mandatory for prolongation of the certificates of Laboratory Quality Managers and Assessors.

Events

We provide dates on request and looking forward to your contact.

Please note that deviations from the new course program may arise in terms of content and participation fees.

Our experts

Impartial. Competent. Trustworthy.

Team

Ms. Dr. Anni Koubek

Executive Vice President Innovation, Business Development Certification Quality

Network partner

Portraintfoto von Johann Russegger

Mr. Johann Russegger, MBA

Network partner, Product Expert Trainings Integrated Management System, Quality

Network partner

Mr. Michael Lucyshyn

Network partner, Product Management Six Sigma and Statistics

Network partner

Ms. Dr. Eugenia Soboleva, MBA

Network partner, Product Expert Laboratories

+43 732 34 23 22