Complaints

All appeals and complaints may be submitted via E-Mail to Quality Austria.
Please inform us, which language is to be used for subsequent communication with you.
When handling appeals / complaints, Quality Austria ensures that the persons assigned to do so are independent
Appeals / complaints are subject to strictest confidentiality on the part of Quality Austria and do not have any discriminatory effect on the appellant / complainant. Complainants shall remain anonymous to the client, if this is requested by the complainant.

You can find our regulation regarding objections and complaints here.

Any appeals and complaints by mail to reklamationen@qualityaustria.com.

Our product portfolio

Which product group are you interested in?

Integrated Management System

Organizations increasingly focus on integration.

Learn more

Quality

Quality management systems improve the performance.

Learn more

Environment and Energy

Promoting continuous improvement of the environmental performance.

Learn more

Sustainability and ESG Management

Social responsibility as a global issue.

Learn more

Occupational Health & Safety

Occupational health and safety strengthens organizations.

Learn more

Construction

Quality management is an absolute must in the construction industry.

Learn more

Public Administration

Strategic success factor for public administration.

Learn more

Automotive

Defects in the automotive industry have serious consequences.

Learn more

Food Safety

Global markets and complex products require safety with the help of standards.

Learn more

Health, Social Services and Health Tourism

The dynamic health sector needs working systems.

Learn more

Transport

Maintaining a high level of safety.

Learn more

Governance, Risk and Compliance

Anticipating coincidences with a systematic approach.

Learn more

Medical Devices

A high degree of innovation requires creative implementation strategies.

Learn more

Excellence

Delivering outstanding performances long-term with excellence.

Learn more

Information Security

The digital transformation of our business world.

Learn more

Customized Products for Special Industries

Support from customized management systems.

Learn more

News & Events

Always up-to-date

21. May 2025

SR10:2024 – The revised international standard for social responsibility and sustainable development

Revision benefits

Learn more
12. Jun 2025

Event: EOQ Congress 2025

The EOQ congress will take place in Oslo, Norway from June 12-13, 2025.

Learn more
24. Mar 2025

News on the ISO 45001 series of standards

Revision of ISO 45001

Learn more
24. Feb 2025

News from IRIS

The quality management system for the railway sector

Learn more
23. Jan 2025

Update on the revision of ISO 9001:2026

News on the Draft International Standard

Learn more
28. Oct 2024

New edition of the IATF certification specifications

15. Oct 2024

Changed corporate structure for Quality Austria

Reorganization

Learn more
08. Oct 2024

Updated Timeline for the ISO 9001 Revision

25. Sep 2024

Accredited personal certificate – what’s the point?

19. Aug 2024

Adult education in quality management

14. Aug 2024

5 reasons why customised trainings might be the perfect fit for you

11. Aug 2024

Why Integrated Management Systems create purpose

09. Aug 2024

Update – ISO 9001: Revision not until 2026

News on the revision

Learn more
06. Aug 2024

IFS Broker version 3.2 was released in February 2024

18. Jun 2024

QMD Services: First in-vitro diagnostics certificate achieved in record time

IVDR certificate for test kits for the identification of infectious diseases

Learn more
27. May 2024

New accreditation for SCC VAZ 2021 A and SHE Personal VAZ 2021

News regarding SCC

Learn more
22. May 2024

With QMD Services, Austria has its own national Notified Body for medical devices since mid-May

National Notified Body for medical devices

Learn more
06. May 2024

QMD Services: Florian Heffeter (43) new second Managing Director

Management expanded

Learn more
30. Apr 2024

5 hints on how companies can get a grip on their reporting requirements

Building on existing systems:

Learn more
23. Apr 2024

Climate change becomes the focus of management system standards

New ISO requirements:

Learn more

You need further information?

We’ll be happy to help you!

E-Mail us!

+43 732 34 23 22