For more than 70 years – and still up to date!

Austria Quality Seal and Austria Quality Seal for services

Products and services of outstanding quality, that are independently and regularly checked, have been awarded with this Quality Seal. For more than 70 years products carrying the Austria Quality Seal assure the customer in acquiring the best products of the respective field.

The particularity for the end user is the focus on the quality of the results. While many other certifications and seals deal with the manufacturing process (process quality) and the underlying system, the Austria Quality Seal represents the quality of the final product or a service.

In order to meet the high expectations of the customers, the products and services carrying the Austria Quality Seal are subject to an inspection and review system that are continuously updated and adapted to the scientific and technological state of the art.

The users of the Quality Seal receive a certificate as proof of the outstanding quality of their products and services together with the award. For organizations from all sectors and of all sizes – from industry and retail to skilled trade and services – the Quality Seal is a valuable door-opener to a global community of quality.

Austria Quality Seals are a guarantee for top quality.

Guarantee for local quality

1. National Quality Seals

Austria Quality Seal Products

The Austria Quality Seal is a distinctive mark and, thanks to continuous quality monitoring, a guarantee for local quality and products of Austrian origin.

For products that are not entirely produced in Austria, the Austrian value share of the costs of the final product (including costs for raw material, semi-finished products, accessories, know-how, etc.) must account for at least 50 percent. 

For food items the Austria Quality Seal will be awarded if all processing steps take place in Austria and if the agricultural raw materials determining the value of the product are of Austrian origin. For processed food items generally a tolerance level of up to one third is permitted for raw materials that cannot be produced in Austria.

Austrian Model Company
(„Österreichischer Musterbetrieb")

Since 1992 the Austria Quality Seal for the Austrian Model Company with its own test criteria has been used to identify outstanding production sites.

The Austria Quality Seal for Austrian Model Companies is awarded to business establishments of any kind: medical practices, restaurants, retail or commercial enterprises as well as organizations that offer at-home nursing care can become part of the quality community by acquiring this seal.

In addition to other models of continuous improvement of corporate quality (such as an ISO certification and business excellence models), organizations carrying this seal demonstrate a competitive edge by delivering extraordinary performances.

Austrian Model Company
(„Österreichischer Musterbetrieb") –
Floor layer companies

Floor layer companies have the possibility to document the quality of their services to their customers or clients on the basis of the Quality Guidelines for Floor Layer Companies with the Austria Quality Seal for the Austrian Model Company. Being awarded with such a recognized and well-known quality seal, the company is provided with the opportunity to strengthen its own market position and to communicate the high quality of its services to third parties.

The main focuses of the quality guidelines are the organizational structure, personnel, quality assurance as well as eco-friendliness of the company. By submitting the OQA certificate to the Federal and State Guild, the (temporary) support can be used.

Quality guarantee

2. International Quality Seal

Domestic companies manufacturing products of any origin as well as companies with production sites abroad can apply for the International Quality Seal for their products.

The General Terms and Conditions (formerly "Regulations") of the OQA  “Österreichische Arbeitsgemeinschaft zur Förderung der Qualität” and existing quality guidelines also apply to all products manufactured abroad that seek to acquire the International Quality Seal. This ensures that the Quality Seal for products manufactured both in Austria and abroad is obtained according to the same guidelines.

Accredited Austrian inspection authorities perform the examinations and confirm that the product manufactured abroad complies with Austrian quality guidelines (laws, regulations, etc.).

Do you have questions regarding the national and international Quality Seal?

We are happy to help

Team

Ms. Christina Mahr

Office Management | ÖQA "Österreichische Arbeitsgemeinschaft zur Förderung der Qualität", Gonzagagasse 1/27, 1010 Vienna

Team

Mr. Marjan Pipp

Austrian Quality Labels national, international | ÖQA "Österreichische Arbeitsgemeinschaft zur Förderung der Qualität", Gonzagagasse 1/27, 1010 Vienna

Austria Quality Seal for services

3. Sector-specific Quality Seals

OQA Zertifizierungs-GmbH is responsible for handling the Austrian Quality Seal in the accredited service sector. The Austrian Quality Seal is awarded to organizations and companies that have been reviewed and certified by independent experts of the OQA Zertifizierungs-GmbH on the basis of applicable quality guidelines. In the course of the evaluation OQA experts will point out success factors as well as potential for improvement that will guarantee an optimization of structures, processes and procedures as well as a quality enhancement in the provision of services for the applicant.

OQA Zertifizierungs-GmbH is a 100% subsidiary of OQA “Österreichische Arbeitsgemeinschaft zur Förderung der Qualität” and is accredited according to ISO/IEC 17065 (identification number PSID 0934) by Accreditation Austria/Federal Ministry for Digital and Economic Affairs. The full list of accreditations can be found here. For the certification and award of the Austrian Quality Seal the respective quality guidelines and terms and conditions apply.

Basic requirements
Fulfillment of the requirements for accredited quality seals according to the respective quality guidelines. The quality guidelines are provided free of charge upon request.
Award procedure
Upon receiving the completed and signed application form for accredited quality seals, we will provide you with a quotation. Following your acceptance of our proposal, we will determine the consequent procedure (depending on the relevant quality guideline). We will assign the expert who will coordinate an appointment for the on-site evaluation. After the on-site evaluation, you will receive a comprehensive report. Upon successful certification, you will receive a state-accredited certificate based on ISO 17065 and the right to use the accredited Austria Quality Seal. In order to maintain the certificate an annual evaluation must be performed. You can find further details in the section “Information on Obtaining the Quality Seal” and the relevant quality guidelines.
Costs
We are pleased to provide you with a detailed quotation.

Do you have questions regarding the sector-specific Quality Seals?

We are happy to help!

Team

Ms. Katharina Melmer

Austrian Quality Seal for services, certification | ÖQA Zertifizierungs-GmbH, Gonzagagasse 1/27, 1010 Vienna

Team

Ms. Silvia Siegel

Training, automotive | ÖQA Zertifizierungs-GmbH, Gonzagagasse 1/27, 1010 Vienna

You need further information?

We’ll be happy to help you!

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