Information about exams and certificates

The Quality Austria Trainings, Zertifizierungs und Begutachtungs GmbH is in accordance with Federal Law Gazette BGBI. II No. 369/2008 for the certification of persons at the Federal Ministry of Labour and Economy according to ÖNORM EN ISO / IEC 17024 accredited.

 

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  • quality, environmental, safety management and sector-specific training
Admission to examinations

The conditions of admission are listed for each test in the course program. Registration for an examination must be made in writing to Quality Austria, whereby the fulfillment of all conditions must be stated by persons applying for the certificate. If the person has completed the training as part of the qualityaustria qualification programs, automatic recognition of the training takes place, if at least 80% of the event has been attended. Should the persons applying for the certificate want to credit other training courses, it is necessary to establish the equivalence of these training courses. A separate written request must be placed to determine this equivalence. The application must be accompanied by a description of the completed training and its comparison with the requirements of the certification program. The relevant requirements can be requested from the certification body.

A qualification check will be performed to verify conformity with the certification program and topicality of the references provided by the person applying for the certificate.

Exams

Examinations are, unless otherwise stated in the course program, chargeable events that have to be booked separately. The number of participants for the exam is limited. The examination mode depends on the expected competence and may include written, oral and / or practical parts of the exam. The evaluation is based on a points system. Each task of a written or oral examination is indicated with a maximum score. A partial evaluation is possible. A failed exam can be repeated. If a test consists of several parts, individual parts can be repeated within 12 months.

Quality Austria is aware of its impartiality in carrying out its certification activities and has regulated the management of any conflicts of interest in its management system in order to ensure the objectivity of its certification activities.

Exams with Project Work

Registration for the examination

  • Registration for the examination must be received no later than 2 weeks (14 calendar days) before the examination date. If you do not register by the deadline, we kindly ask you to register for the next possible date.
  • With your registration confirmation you will receive the certification program, in which you will find more detailed information on the examination and its rating.
  • Please have your official photo ID (passport or driver's license) ready as proof of identity.
  • To issue a certificate without candidate status, we require your completed application for certification (see registration confirmation) to be submitted in time for the examination.

VIRTUAL EXAMINATIONS

  • The technical requirements for participating in an online examination are:
    • Laptop or desktop computer with camera and microphone
    • Good internet connection
  • Our support team is available to help you with technical problems throughout the entire examination.

Project Work: Requirements, Format, Content and Submission

  • The project work must be at least 12 pages long (excluding coversheet and index).
  • Please prepare the project work:
    • in a common format, such as a Word document, A4 format
    • Font: Verdana 11
    • Line spacing: 1.5 lines
    • In principle, we do not provide a template; in exceptional cases, it may be specified by the respective subject area.
  • Please provide a reference to the source if existing documents of a company are further developed in the project work. For example, an internet link is considered a source.
  • There are no specifications from our side regarding citation rules.
  • The required minimum content of the project work or the topics for the project work are specified for each subject area (quality, environment, OH&S, etc.). You will receive this information from our trainer / responsible expert during the training course. If you have any technical questions about the project work, please contact your trainer.

For the submission of the project work, you will receive an e-mail with the upload link 14 days before the examination date. The project work must be uploaded in PDF format no later than three (3) working daysbefore the examination date.

ATTENTION: The project work must be saved as a PDF file as follows, otherwise the project work cannot be assigned:

LASTNAME_FIRSTNAME_EXAMINATIONABBREVIATION_EXAMINATIONDATE [dd.mm.yyyy]

Example based on the Examination for the Quality Systems Managers: MUSTERMANN_MAX_QMP_16.09.2024

Participation in the examination is not possible without the proper submission of the project work!.

Examination Procedure

The examination consists of two (2) parts (written and oral)

Part 1: Written multiple-choice test (MC test)

Duration: 60 minutes – 40 questions and/or 30 minutes – 20 questions

Part 2: The oral examination consists of:

  1. Presentation and rating of the project work

An examination slot of 45 minutes is plannes for each candidate.

Duration: 15 minutes – Please keep to that time limit! Falling short or exceeding the time will have a negative impact on your rating!

  1. (2–3) Technical questions (including at least one question about the project work)

Duration: 15 minutes

The evaluation of the oral examination takes place directly afterwards. Duration: approx. 15 minutes

  • Once you have passed the examination, you will receive your personal certificate.
  • If you do not pass one of the two parts of the examination, you can repeat the relevant part at a later date.

Please find detailed information here.

Certificates

After a positive examination, Quality Austria issues a certificate in accordance with EN ISO / IEC 17024, which corresponds to a nationally recognized certificate because of the accreditation of Quality Austria as a certification body for persons. The qualityaustria certificate is sent - if not otherwise documented in the business process system of Quality Austria - to the private address, approximately three weeks after completion of the examination. Certificates are sent collectively to the company after in-house examinations.

EOQ Certificates

Applications for EOQ Certificates are to be addressed to Quality Austria. These applications will be sent together with each first or extended certificate and are also available online. The fee in Austria is € 65, - (excluding VAT). Customers who submit EOQ Certificate applications via qualityaustria partner organisations pay the fees of the respective partner. A processing time of about one month needs to be expected. The mailing of EOQ Certificates and Cards (Identity Cards) takes place together with the invoice to the private address.

Certificate extension

qualityaustria certificates are competence certificates and limited to three or five years. For the extension of certificates, the certificate holder must prove his / her competence in the form of the required practice times and, for certain certificates, by attending relevant refresher courses (for every certificate, criteria for extension are detailed along with the examination description in the course program). Please also refer to the General Conditions for Certificate Holders. Each certificate holder will be informed by Quality Austria in a timely manner before end of the period of validity. In these cases application forms are sent for the certificate extension. These are also available online.

The detailed criteria for the extension of each certificate are indicated in the exam descriptions of the course program. By failure to comply with the requirements the certificate cannot be extended. The fee for a qualityaustria certificate extension is included in the price of the Refreshings (individual arrangements for inhouse trainings), otherwise it amounts to € 35, - (excluding VAT). Extensions for EOQ Certificates will be treated as newly issued certificates taking into account the existing certificate number at a fee of € 65, - (excluding VAT). Extended certificates will be sent together with the invoice, depending on the expiration date of the certificate, in a timely manner to the private address.

Qualification check as part of the approval evaluation for certification exams ZQC

A written registration is required. For further information and registration please contact Ms. Susanne Bader.

Your contact persons

Contact

Team

quadratisches Portraitbild von Susanne Bader

Ms. Susanne Bader

Course and seminar registration, billing

Team

Ms. Viktoria Thiel, MSc

Certificate issuance, IQNet Certificates, International Personal Certification

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+43 732 34 23 22