ISO 9001 provides organizations of all types and sizes around the world with the opportunity to demonstrate their ability to deliver products and services in line with requirements and their customer focus.
Quality management systems serve to improve the organization's performance, to implement changes in a future-oriented and safe manner and to develop effective and efficient processes. Over one million organizations worldwide have already successfully met the requirements of this international standard.
There are many reasons and arguments in favour of the introduction of a quality management according to ISO 9001:
- The demonstrable control of quality management according to the international state of the art and thereby a hedging for the organization
- The real opportunity for increased customer orientation and increased customer satisfaction
- Reduction of complaints, cost savings and increasing resource efficiency and legal certainty
- The continued focus on processes, their continuous improvement and therefore a reduction in process and hidden costs
- The promotion of organizational development, internal communication, motivation and sense of responsibility of the employees
- Improved self-knowledge of the organization
- Successful certification leads in many industries to a listing as a supplier and improves the image
- A solid basis for those organizations that are faced with further industry requirements or other requirements (such as environmental or health and safety management)
- An increase in company value
- A solid basis for those who strive for business excellence
System certification, verification and validation
Training and certification of persons
Public qualityaustria trainings can be booked one-to-one in English (and other languages) upon request.