Statistical Methods for Decision Making

The focus of the course is on evaluation and presentation methods besides conveying basic knowledge about quality management relevant statistical methods for controlling processes. Calculations, evaluations and presentations are, if useful, supported by MS-Excel.

Mathematical basic knowledge

Senior and junior managers who aim to develop quality management systems and organisations.

• Basics of probability theory and distributions
• Sampling
• Quality control chart
• Process capability
• Measurement process management
• Evaluation and presentation methods

• This course will be recognised for ST/QII quality representatives, however, the modules Quality Planning and Fundamentals of Metrology are not covered by the ST/QII training. The participants are given the opportunity to work on the contents which have not been covered via self study (lecture notes must be purchased).
• The use of a notebook is recommended for the practical exercises during training. Notebooks will not be provided. Please also note the information sheet which will be sent to you with the confirmation of registration.
• The MS-Excel-based statistic software of Quality Austria is provided for free.