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Austria Quality Seal Austrian Model Company – Floor layer companies

Overview

Floor layer companies have the possibility to document the quality of their services to their customers or clients on the basis of the Quality Guidelines for Floor Layer Companies with the Austria Quality Seal for the Austrian Model Company.

Being awarded with such a recognized and well-known quality seal, the company is provided with the opportunity to strengthen its own market position and to communicate the high quality of its services to third parties.

The main focuses of the quality guidelines are the organizational structure, personnel, quality assurance as well as eco-friendliness of the company. By submitting the OQA certificate to the Federal and State Guild, the (temporary) support can be used.

Requirements

With the application for awarding of the right to carry the Austria Quality Seal obliges all seal bearers to fulfil all quality criteria of the respective quality guideline and to comply with terms of use as stated in the OQA General Terms and Conditions that define the Austria Quality Seal's conditions of obtainment and usage.

The right to carry the Austria Quality Seal for the Austrian Model Company is reserved for companies with branches in Austria and is subject to the fulfilment of the Quality Rules for Businesses.

Criteria for Quality Testing

Testing follows OQA General Terms and Conditions based on the following provisions

  • Quality Rules for Businesses
  • Standards
  • Statutory Regulations
  • Quality Agreements
  • Safeguard rules in technology, etc.

The Austria Quality Seal is granted for a fixed period. Accredited or state-licensed testing and inspection authorities will continuously monitor compliance with the guidelines.

Awarding procedure

We will guide customers throughout the entire award procedure: from initial query and application, to auditing, certification and re-testing.

The award procedure has 5 steps.

1. Initial Information

The interested party informs the OQA about the nature and scope of their product or operational site for which the use of the Austria Quality Seal would apply. During an informational interview, it is determined whether the quality of the product or operational site is exceptional. OQA distributes the appropriate information and application forms.

2. Application

The interested party submits an application to the OQA. This entails the obligation to allow the inspection bodies to carry out a full-scale inspection and to make available test samples free of charge.

3. Inspection/Evaluation

The applicant organization contacts an approved inspection authority to commission a test. The inspection authority informs the OQA in writing about a successfully concluded inspection. The inspection report is sent to the client.

4. Conferment

OQA informs the awarded organization in writing about their status as a Quality Seal user and their certificate number. The company receives the certificate.

5. Re-testing

Before status expiration, the company is informed of a re-testing date. The company applies for a re-issuing of the certificate with the OQA and commissions an inspection authority with an inspection. A copy of the application form is submitted with the request for inspection.

Cancellation

Request for cancellation of the right to use the seal must be submitted in writing. Cancellation follows only after six-month notice period submitted before 31 December of every year. The end of the right to use the seal does not automatically mean cancellation. This must be specially applied for because the fees for use would otherwise still continue.

Costs

The cost for using the Austria Quality Seal (products and services) or the International Quality Seal consists of

  • Costs for the inspection
  • Association fees

Costs for Inspection

The applicant bears all costs related to carrying out the inspection. Payment for the inspection is due directly with the inspection authority.

Association fees

Please download PDF with the association fees unter "Downloads".

Usage

The right to use the Austria Quality Seal for the Austrian Model Company is granted by the OQA for a certain period, for a maximum of three years. The duration is determined by the testing laboratory. Renewals must be requested.

Request for Quotation

We are pleased that you are interested in our services. We gladly provide you with a free and non-binding quotation and therefore kindly ask you for the following information:

Contact details

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Our expert

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Team

Ms. Dr. Anni Koubek

Executive Vice President Innovation, Business Development Certification Quality

+43 732 34 23 22