GRL11: Austria Quality Seal House caretakers
During the development stage of the list of criteria for the „Austria Quality Seal House Caretakers“, together with representatives of all interested parties, it already became clear that the quality standard must go beyond the quality requirements stated by law.
Successful home care that strives for satisfied customers is characterized by much more than „sole cleaning services“. Companies certified with the Austria Quality Seal comply with the high quality requirements that involve the entire organization: the management, all employees, and all processes. Certified companies have decided to follow the path of diligent care, providing top quality in any field of action. It is important to draw attention to the ethics of profession, the rules of practice, and the „decency within the industry“, to create a good reputation and to clearly differentiate the own company from “black sheep” within the industry.