Integrated Management System

Process Manager

PROM | 3 days


The course focuses on the design of a process-oriented system and on the identification of relevant parameters for process management as well as optimization of already implemented processes within an organization.


Understanding of systematic interactions in organizations and their management systems (e.g. ISO 9001).

Target group

Operational supervisors and employees who are responsible for establishing a new or developing the existing management system e.g. controllers, auditors, organisation developers, process owners and managers.

  • Fundamentals of organization and process management
  • Design of processes
  • Process management in practice
  • Managing, optimizing and changing processes
  • Group works and case examples
  • Reflection, lessions learned
Project work

A project work must be completed between the process manager course (PROM) and the examination. What you have learned should be applied in your own company, which creates immediate added value.


The course Process Manager (PROM) will be recognised for extension of several certificates.


Process Manager
04.09.2023 to 06.09.2023
Quality Austria -
Trainings, Zertifizierungs und Begutachtungs GmbH
Zelinkagasse 10/3
1010 Wien
 2.160,00Regular price
excl. 20% VAT

Please note that deviations from the new course program may arise in terms of content and participation fees.

Our experts

Impartial. Competent. Trustworthy.


Mr. Eckehard Bauer, MSc

Executive Vice President Business Development Safety Management, Business Continuity, Risk, Security, Compliance and Transport


Mr. Axel Dick, MSc

Executive Vice President Business Development Environment and Energy, CSR


Ms. Dr. Anni Koubek

Executive Vice President Innovation, Business Development Certification Quality


Ms. Elisabeth Hofstätter-Kollarich, BSc

Innovation and Business Development IMS

Network partner

Portraintfoto von Johann Russegger

Mr. Johann Russegger, MBA

Network partner, Product Expert Trainings Integrated Management System, Quality


Mr. Klaus Weitmann

Business Development Safety Management, Business Continuity, Risk, Security and Transport

+43 732 34 23 22