CAF stands for Common Assessment Framework. CAF is a European quality assessment system under the motto “Improving the organization by means of self-assessment”. Thus it follows the principles of the EFQM Excellence Model. As a comprehensive quality management system, CAF identifies the potentials (“enablers”) and quality of results (“results” criteria).
CAF considers all the stakeholders, including societal interests (environment, social concerns). CAF is no “management concept”, i.e. it does not specify in what way and with what tools the results should be achieved. However, this also means a lack of the systemic rules that mostly are absolutely necessary for guaranteeing sustainable business success. On the other hand, CAF can be combined with other concepts without problems.
Self-assessment acc. to CAF is a suitable way of preparing for certification acc. to ISO 9001. It also is on this way that Quality Austria GmbH is a competent and experienced partner of public administration by providing information and trainings and supporting public administration in stocktaking.
If you are interested in our service, we will be pleased to contact you. Please complete the inquiry form below. An employee will deal with your concern as soon as possible.
As for information given on the phone, our Customer Service Center will be pleased to be at your disposal at +43 732 34 23 22.
Information for offers
In order to enable us to make a detailed and complete offer for certification/assessment of your organization, you are requested to complete this questionnaire and return it to us via fax: +43 732 34 23 23
or e-mail: firstname.lastname@example.org.
If you have questions, our Customer Service Center will be pleased
to be at your disposal at +43 732 34 23 22.