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Update ISO 9001:2008

In October 2008, ISO 9001:2008 will probably appear as an amendment. The amendment was preceded by a survey made in 63 countries. A large majority was very satisfied with process focus. The process model will be kept, just as much as comparability with ISO 14001. Consistency with ISO 9004:2000 will also be kept.

The original plan to subject ISO 9001 and ISO 14001 to a common review from 2008 is undecided. This step is made even more difficult because additional revision periods, such as those for ISO 22000 (food chain), ISO 27001 (IT Security), TS 28000 (logistics security), must be taken into account. Furthermore, the standards ISO 26000 (Social Responsibility) and ISO 31000 (Risk Management) are being elaborated. Following, please find a short description of the new contents of prEN DIS 9001:2007.

Safely managing risks

For the first time, the term “risk” is used in ISO 9001. The introduction concretely states the following, “ … The design and implementation of an organization‘s quality management system is influenced by: its business environment, changes in that environment, or risks associated with that environment; its varying needs; …“. In the refreshing courses for Quality Managers and Auditors, Quality Austria states risk management is increasingly becoming daily business of the Quality Managers.

Even identifying and managing outsourced processes

prEN DIS 9001:2007 (4.1) says about processes they need not only be “identified” but also “determined”. This also applies to outsourced processes, the type and extent of control having to be determined. An outsourced process is identified as one being needed for the organization’s quality management system but chosen to be performed by a party external to the organization. With its trainers and auditors, Quality Austria has elaborated a comprehensive collection of decisions as to what includes the so-called “outsourced” processes.

Personnel development

ISO 9001 will also increasingly require the development of the employees. In Clause 6.2.2., prEN DIS 9001:2007 demands a higher focus on competence than just training.


In spring 2008, Quality Austria comprehensively initiated the trainers and auditors in the new requirements placed by ISO 9001:2008 and ISO 17021 and consolidated implementation in workshops. The amendment of ISO 9001 will enter into force without transitional period.